Canada post tracking info not updating

Greetings: at DHL e Commerce; we understand the delivery of your package is very important.

canada post tracking info not updating-65

Hello, my package has not moved or been updated in 5 days.

It is an ems parcel from China to the united states...

Contact names, company names and shipment charges are hidden.

Sensitive shipments are not visible via this method of tracking.

My order has been in the same location for the past 2 weeks. I just want to know if this is normal and if there is an estimated date in which I will receive my order?